Shipping & Delivery
At tulasistore.com, we take great pride in sending our Tulsi beads and sacred items to homes across India and around the world. Our team makes every effort to get your order prepared and out the door as quickly as possible.
1. Processing & Timelines
- Handling Time: Most orders are processed and ready to ship within 1 to 3 business days.
- Courier Partners: we work with well-known and trusted courier companies to ensure your package is handled with care.
- Delivery Guarantees: While we wish we could promise an exact arrival time, we cannot “guarantee” delivery dates. Factors like distance, local traffic, and regional logistics can sometimes cause variations.
2. Keeping You Informed
Communication is key to a good experience.
- Delays: If we anticipate a delay due to stock availability or unexpected events (like natural calamities), we will reach out to you immediately via your registered email or mobile number.
- Tracking: As soon as your package is on its way, we will email you the name of the courier and a tracking number so you can follow its journey.
3. Shipping Charges & Perks
We want to make our products accessible while covering the costs of safe transport.
- Standard Shipping: Charges are calculated and clearly shown during checkout.
- Free Shipping: We are happy to offer Free Shipping on all orders above ₹9,999.
- Cash on Delivery (COD): For your convenience, COD is available for orders above ₹1,000.
- Final Price: Any additional charges will be transparently displayed at checkout before you pay.
4. Your Responsibility
To ensure a smooth delivery, we ask for your help with the following:
- Accurate Address: Please double-check your postal address during registration. We cannot be held liable for delivery issues caused by an incorrect or incomplete address provided to us.
- Mobile Number: Providing a valid mobile number is highly recommended, as it helps the courier contact you for faster delivery.
- Successful Delivery: Once the package is delivered to the address you provided (or to a designated recipient), the order is considered complete and accepted.
5. A Note on External Delays
While we do everything right on our end, sometimes the postal authorities or courier companies face their own internal delays. tulasistore.com cannot be held liable for delays caused by the courier company’s operations, but we will always do our best to help you track down a late package.